The Partnership’s Downtown Guides mission is to provide a safer, more accessible environment for people in downtown. The Guides help provide a safe and inviting Downtown environment through their role as on-street ambassadors. They help deter suspicious activity as Downtown’s additional eyes and ears, and offer a friendly “concierge” type service. On-going training is an essential element to the Guides’ performance, and they receive some of the best available from organizations like Busch Gardens, AAA- The Auto Club Group, Tampa Fire and Rescue, Tampa Police Department, Visit Tampa Bay, Patel Conservatory, and more. The Downtown Guides are unarmed public safety ambassadors, who are First Aid  and CPR certified and work closely with the Tampa Police Department through the Downtown Security Network. They patrol the Special Service District (SSD) on foot and in a service vehicle. In an effort to streamline operations, the Downtown Guides now use 4G enabled iPads to help provide visitors with real-time information with access to maps, the Partnership website, and Downtown events calendar.